Service Engineer

-      Allocate manpower effectively to meet project and operational needs.

-      Prioritize, coordinate, and reschedule tasks in response to changing deadlines.

-      Provide daily technical guidance and support to technicians, ensuring high standards of workmanship.

-      Supervise service teams in the installation, maintenance and repair of air-conditioning systems.

-      Review and inspect work carried out by technicians to ensure quality and accuracy before and after completion.

-      Execute and activate backup support during emergencies or breakdowns after office hours.

-      Attend site surveys, tender briefings, and meetings with owners or main contractors.

-      Collaborate closely with cross-departments to ensure timely customer order fulfillment and smooth service operations.

-      Monitor efficiency of the current team and implement improvements to enhance performance and service quality.

-      Provide technical advise and coordination support for service related issues and customer breakdown cases.

-      Ensure all works comply with company standards, procedures, safety and health policies.