Service Engineer

OFFICE: Wong-Sawang, Bang Sue Bangkok Thailand

ABOUT THE COMPANY

Socomec is a French family-owned industrial group founded in 1922 and specialising in electrical energy performance. For over 100 years, we have been designing solutions for the world’s most critical infrastructures, including data centres, hospitals, industry and energy facilities, wherever electricity is essential and cannot be interrupted.

Independent and driven by a long-term vision, we put our industrial expertise at the service of more reliable, higher-performing and more sustainable energy.

Present in 80 countries, Socomec brings together 5,200 employees around a shared commitment: developing our industrial expertise to support the major challenges of the energy transition through concrete solutions.

€997 million revenue — 13 production sites — 30 subsidiaries — 5,200 employees — 80 countries

Visit our website at www.socomec.com

RESPONSIBILITIES

Commissioning of new products

• Install and commission single-configuration UPS systems with capacities of up to 200 kVA
• Perform full functional testing of UPS and battery systems in collaboration with internal teams and customers
• Prepare commissioning reports for customers upon completion of UPS commissioning
• Install the SoLink, SoLive, and dongle applications
• Create and maintain SoSupport databases
• Identify and resolve technical issues arising during the commissioning process
• Perform preventive maintenance (PM)
• Prepare preventive maintenance reports for customers
• Support the team in troubleshooting, repairing equipment, and replacing parts
• Prepare problem-analysis presentations and reports for customers, where applicable
• Prepare reports required for the claims process, as assigned
• Update preventive maintenance completion data in SwingMobile
• Provide technical hotline support, participate in 24/7 on-call coverage, and respond to emergency troubleshooting requests
• Perform other duties as assigned
• Bachelor’s Degree or Diploma in Electrical Engineering, Electronic Engineering, Power Electronics, or a related technical field
• Minimum of 1–2 years of experience in maintaining and repairing UPS systems, critical power equipment, or industrial electrical systems

Servicing of installed products

• Perform preventive maintenance (PM)
• Prepare preventive maintenance reports for customers
• Support the team in troubleshooting, repairing equipment, and replacing parts
• Prepare problem-analysis presentations and reports for customers, where applicable
• Prepare reports required for the claims process, as assigned
• Update preventive maintenance completion data in SwingMobile
• Provide technical hotline support, participate in 24/7 on-call coverage, and respond to emergency troubleshooting requests
• Perform other duties as assigned

REQUIREMENTS

• Bachelor’s Degree or Diploma in Electrical Engineering, Electronic Engineering, Power Electronics, or a related technical field
• Minimum of 1–2 years of experience in maintaining and repairing UPS systems, critical power equipment, or industrial electrical systems
• Experience in servicing in electrical equipment and open to fresh graduates