Service Engineer

We are hiring for No.1 heavy equipment manufacturing and construction machinery Industry, Location- Andhra Pradesh & Tamil Nadu.

Job Description

Position: Service Engineer

Purpose of This Position: To manage troubleshooting, maintenance, and service operations for various equipment's within the Service Business Unit, ensuring high machine uptime and customer satisfaction.

Key Responsibilities & Tasks:

• Plan, organize, supervise, and execute daily service activities including machine commissioning, breakdown troubleshooting, diagnostics, and repairs.
• Prepare and maintain detailed STR and STTR as per company standards update all machine-related data accurately in the company Service App and SAP system.
• Ensure periodic service compliance for machines under warranty, maintaining service schedules as per the guidelines to ensure optimal machine performance and operational safety.
• Prepare and submit Technical Service Information reports after replacement of warranty parts or major component repairs.
• Support spare parts sales growth by identifying replacement requirements and generating maximum spare parts quotations.
• Diagnose hydraulic, electrical, mechanical and structural issues in systems.
• Coordinate with technical support team for critical troubleshooting, technical support, and escalation of complex issues.
• Ensure compliance with safety standards and operational procedures during servicing, troubleshooting, and field operations.
• Monitor and ensure post-warranty service coverage, including maintenance support and customer follow-ups.

Technical Knowledge Requirement:

• Knowledge about SAP
• Ability to read and understand machine hydraulic & electrical drawing.
• Knowing the application and functionality of various mechanical and electrical components.

Soft Skills Requirement:

• Passionate in inculcating safety culture.
• Time management.
• Problem solving attitude.

If you are interested you can share your updated CV, Email I'D- [email protected]