Service Engineer

Key Responsibilities

• Conduct product demonstrations for Smart Locks, Vacuum Cleaning Robots, and Window Cleaning Robots.
• Educate customers about product features, benefits, operation, and maintenance.
• Assist customers with mobile app setup, Wi-Fi/Bluetooth connectivity, and basic troubleshooting.
• Explain installation procedures and usage guidelines.
• Support sales teams in converting product demonstrations into sales opportunities.
• Participate in retail store promotions, exhibitions, roadshows, and customer events.
• Collect customer feedback and escalate product-related concerns when required.
• Maintain demo inventory and ensure products remain in excellent working condition.
• Stay updated on new smart home technologies and market trends.

Required Skills

• Excellent communication and presentation skills.
• Strong customer engagement and interpersonal abilities.
• Basic knowledge of smart home devices, mobile applications, Wi-Fi, Bluetooth, and IoT products.
• Ability to explain technical concepts in a simple and engaging manner.
• Quick learner with a positive and energetic attitude.
• Willingness to travel within the assigned territory.

Preferred Qualifications

• Graduate/Diploma in any discipline.
• Experience in Consumer Electronics, Home Appliances, Home Automation, Smart Security, or Retail Sales.
• Prior experience in conducting product demonstrations or customer training.
• Knowledge of smart locks, robotic vacuum cleaners, or home automation products is an added advantage.

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Leave encashment
• Paid sick time

Work Location: In person