Service Engineer

Are you a technically strong, customer-focused professional who thrives in a dynamic service environment? Do you enjoy combining engineering expertise with project ownership and customer interaction? Then this could be your next step.

At CSi, we’re looking for a Service Engineer to join our Lifecycle Services team, a group of passionate specialists dedicated to keeping our customers’ systems performing at their best, 24/7.

Your Impact

As a Service Engineer , you’ll take ownership, both technically and commercially, of MRO (Maintenance, Repair & Overhaul) projects and service contracts. You’ll play a key role in ensuring our customers experience seamless service, optimal system performance, and long-term reliability.

You’ll work at the heart of our service operation, collaborating with sales, customers, and contractors to deliver high-quality solutions.

What You’ll Be Doing

• Supporting the sales process by contributing technical, planning, and cost input for service proposals
• Managing and coordinating after-sales service orders (inspections, maintenance, upgrades, warranty work)
• Taking ownership of service and inspection contracts and ensuring successful delivery
• Procuring materials and managing external contractors on-site
• Controlling budgets, margins, and financial performance of your projects
• Identifying opportunities for follow-up work and preparing quotations
• Building and maintaining strong customer relationships
• Ensuring accurate project documentation and smooth project closure

What You Bring

• A technical MBO qualification with HBO-level thinking and working
• Experience in a similar role within a project-based organisation (industrial automation is a strong advantage)
• Confidence in handling technical and organisational complexity
• Strong communication skills in Dutch and English (German is a bonus)
• A proactive mindset with excellent organisation skills
• The ability to manage multiple priorities and perform under pressure
• Experience with Ultimo (MMSS) is a plus

Who You Are

You’re a natural problem-solver and relationship-builder . You take ownership, communicate clearly, and always put the customer first. In a fast-moving service environment, you stay flexible, organised, and focused on delivering results.

• Why Join CSi?

At CSi, you’ll be part of a hands-on, international, and growth-focused organisation where your contribution truly matters.

• A team of passionate, results-driven professionals
• Real ownership, autonomy, and responsibility in your role
• A company that values initiative, collaboration, and development