Service Engineer

About the role

Dingli AWP (Singapore) Trading Pte Ltd is seeking a dedicated Service Engineer to join our team on a full-time basis. As a Service Engineer, you will play a vital role in maintaining customer satisfaction and supporting the operational excellence of our business. This position offers the opportunity to work with cutting-edge equipment whilst developing your expertise in equipment maintenance and customer service.

Key responsibilities

1. Conduct maintenance and repairs on AWP/EWP and Material Handling products, both in the field and in the workshop.
2. Address warranty issues promptly and communicate effectively about any repair limitations.
3. Travel as necessary to various sites to support our AWP/EWP customer base throughout the region.
4. Provide feedback on product improvements and design changes for products and services.
5. Be prepared to travel internationally to support business operations in other Southeast Asian countries, ensuring consistent service standards and customer satisfaction across the regional market.

What we're looking for

• Basic knowledge of mechanical systems, machinery, or a related field
• Hands-on ability and a willingness to troubleshoot and solve problems
• Good communication skills and a customer-oriented attitude
• Comfortable working on-site and supporting customers with equipment installation, troubleshooting, maintenance, and service
• Previous field service experience is a plus, but not required
• Open to candidates with little or no relevant experience.

Apply now

If you meet the qualifications and are excited about this opportunity to contribute to our team, we encourage you to submit your application including your curriculum vitae and a cover letter detailing your relevant experience and interest in the Service Engineer position.