Service Engineer

JOB DESCRIPTION – SERVICE ENGINEERLabel & Textile Machinery

Location: Mumbai, Maharashtra
Department: Service
Experience: 3–8 Years
Employment Type: Full-Time
Salary: As per experience and suitability

About the Role

We are looking for an experienced and technically skilled Service Engineer to handle installation, commissioning, troubleshooting, maintenance, and servicing of Label and Textile Printing/Machinery at customer locations.

Key Responsibilities

• Install, commission, and provide technical support for Label and Textile machinery.
• Diagnose and troubleshoot electrical, electronic, mechanical, pneumatic, and control-system issues.
• Attend customer service calls and resolve machine breakdowns within the required timeline.
• Carry out preventive and corrective maintenance of machines.
• Provide machine demonstrations and basic operational training to customers.
• Coordinate with the internal technical and service team for complex technical issues.
• Prepare service reports after completing customer visits.
• Maintain records of breakdowns, service calls, spare parts, and machine history.
• Identify recurring machine issues and suggest corrective actions.
• Support customers with machine operation, maintenance, and troubleshooting.
• Coordinate with the spare parts team for required components.
• Travel to customer locations across Mumbai and other locations as required.
• Maintain good customer relationships and ensure timely resolution of technical concerns.

Required Technical Skills

• Strong knowledge of electrical and mechanical systems.
• Knowledge of PLC, sensors, drives, motors, VFDs, and control panels will be preferred.
• Understanding of pneumatic and automation systems.
• Ability to read and understand electrical/control circuit diagrams.
• Good troubleshooting and problem-solving skills.
• Knowledge of printing, label, textile, or converting machinery will be an advantage.

Candidate Profile

• Diploma/B.E./B.Tech in Electrical, Electronics, Mechanical, Mechatronics, or related engineering field.
• 3–8 years of relevant experience in Service Engineering / Machine Maintenance.
• Experience with Label Printing, Textile Machinery, Printing Machinery, or Industrial Automation will be preferred.
• Willingness to travel to customer locations.
• Good communication and customer-handling skills.
• Should be proactive, technically sound, and capable of working independently.

Key Competencies

• Technical Troubleshooting
• Customer Handling
• Machine Installation & Commissioning
• Preventive Maintenance
• Problem Solving
• Communication
• Team Coordination
• Willingness

Pay: ₹70,000.00 - ₹120,000.00 per month

Work Location: In person