S
Sigma Staffing Solutions
Service Engineer
Skills
Customer Support
21 days ago
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Important information
Contract type:
Permanent
Location:
Pune, Maharashtra, India
Work mode:
Onsite
Published on:
1 October 2026
What they need
Roles and Responsibilities :
- Provide technical support to customers through field service calls, troubleshooting issues with PLCs, VFDs, HMIs, and other industrial automation equipment.
- Conduct commissioning and installation of new systems, ensuring proper configuration and testing.
- Troubleshoot complex problems using problem-solving techniques such as root cause analysis (RCA) and fault tree diagrams.
- Collaborate with cross-functional teams to resolve customer complaints and improve overall product reliability.
Job Requirements :
- 1-3 years of experience in a similar role providing technical services in the industrial automation industry.
- Strong knowledge of PLC programming languages (e.g., Allen-Bradley, Siemens) and HMI software (e.g., Wonderware).
- Experience with VFD technology and ability to troubleshoot common issues related to motor control circuits.
- Excellent communication skills for effective customer support over phone or email.
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