Service Engineer

A Mechanical Service Engineer provides technical support , diagnoses mechanical failures , and performs on-site repairs to maximize equipment uptime and minimize operational downtime . They act as the primary technical link between the company and the customer .

Key Responsibilities :-

• Installation and Commissioning :- Perform on-site installation , configuration , and calibration of equipment
• Maintenance and Troubleshooting :- Conduct scheduled preventive maintenance and diagnose / resolve equipment faults or breakdowns
• Customer Training :- Demonstrate safe and effective equipment operation to client teams and provide basic user guidance
• Reporting and Documentation :- Write detailed service logs , track parts inventory , and submit visit reports to management
• Feedback Loop :- Relay technical issues and customer feedback to the product development or engineering teams

Education :- Bachelor's Degree / Diploma / ITI ( Mechanical )

Experience :- 1-2 years of hands on experience in field service , maintenance or mechanical troubleshooting

Technical Skills :- Ability to read schematics / technical drawings , and proficiency with digital tools like CRM software , Use of measurement instruments like vernier caliper

Soft Skills :- Excellent communication and problem - solving abilities

Requirements :- Willingness to travel frequently to client sites within the assigned territory .

Job Location :- Goregaon East , Mumbai