Service Engineer

Position : Service Engineer

Roles & Responsibilities :

1.Installation:
Keep Track of Dispatched Machines Reaching Customers & Plan Installation in Consultation with Customer.
Check for any site requirement & send mail to the customer, and arrange a service engineer.
Send Mail to customer / Call to check satisfactory completion of installation & inform contact details for any future service requirement.

2.Trial:
Keep track of trials to be done & Coordinate with the Sales Engineer & Service Engineer to arrange trials.

3.Service:
Plan & Keep Track of the service engineer's daily visits. Make Monthly Report.
Keep track of service calls & confirm whether warranty or chargeable.

4.Service Tickets:
Service Ticket Management
Proficient in creating and managing service tickets for machine maintenance and repairs.
Demonstrated ability to accurately document machine issues, including detailed descriptions and troubleshooting steps.

Skills :
Strong verbal and written skills.
Willing to traveling in pan India after sales for machine installation Ability to build rapport and trust with clients
Generally requires 1-3 years in Sale & service, , or customer support.

Qualifications : ITI , Diploma and Deegree

Salary Range : 20K to 25K (salary bar increase for right candidates)

Experience : 1 to 3 Years

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person