Service Engineer

Service Engineer (Customer Engineer/ Sr. Customer Engineer/ Team Lead- Service and Maintenance)

Your main responsibilities

Role of Customer Engineer:

The Senior Customer Engineer will be responsible for repairs and maintenance of the installations in his route with the help of the subcontractors and generating revenue through sales of spare parts resulting into zero downtime, breakdowns and customer call backs.

What you bring

Key Responsibilities:

Execute the periodic maintenance of the installations in his/her route as per agree timelines and considering the Schindler Safety and Quality standards.

Attend the call backs as and when received and complete the loop by providing feedback.

Plans the jobs and provides supervision to the sub contractors workers for timely completion of the service.

Propose sale of spare parts as and when situation demands.

Co-ordinate with the FSB for requirement of spares and components.

Ensures high customer satisfaction. Experience we need: 6 to 9 years in the Elevator industry in Service/ Maintenance Department

Whats in it for you

• Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
• Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
• Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.