Service Engineer

We are seeking a dedicated and skilled Service Engineer to join our team at Middleton Engineering Ltd. This hands-on role plays a crucial part in delivering high-quality service and support to our customers both on-site and at our manufacturing facility. You will be responsible for installing, servicing, maintaining, and commissioning a wide range of machinery, with the opportunity to work on technically challenging and rewarding projects.

This role requires a proactive, flexible, and professional individual, capable of working independently or as part of a team in a fast-paced engineering environment. You’ll be travelling regularly, with frequent overnight stays and occasional international assignments, supporting our growing global customer base.

Responsibilities

• Install, commission, maintain, service and troubleshoot complex machinery and systems at client sites or in-house facilities
• Assemble, test-run, and commission equipment prior to despatch at our Somerset-based factory.
• Diagnose mechanical, electrical, and hydraulic faults and implement effective solutions.
• Participate in the company’s call-out rota, including occasional weekends and bank holidays.
• Conduct routine maintenance checks to prevent system failures and optimise operational efficiency
• Diagnose technical issues accurately and provide effective solutions promptly
• Collaborate with clients to understand their needs and deliver tailored technical support
• Document service activities, maintenance reports, and system modifications clearly and thoroughly
• Provide training to clients or internal teams on system operation and best practices
• Assist in the development of technical manuals, troubleshooting guides, and service procedures
• Liaise with the Stores department to ensure equipment and materials are logged and maintained appropriately.
• Support internal production and engineering teams as required.
• Maintain a high standard of housekeeping, adhering to all health and safety procedures and protocols.
• Identify and report defects in equipment, tools, or consumables to enable prompt resolution.

Skills/Attributes

• Strong mechanical knowledge with practical experience in hydraulic and electrical systems.
• Ability to read technical drawings, schematics, and manuals effectively
• Ability to work away from the main site without supervision, either individually or as a team sometimes at short notice.
• Competent in using IT systems and Microsoft Office applications (Word, Excel, Outlook, etc.).
• Good communication skills to explain complex concepts clearly to clients and team members
• Ability to work well with others
• Ability to work on own initiative in a pressurised environment
• Willingness to travel frequently to client sites or remote locations as needed
• General understanding of service procedures and control measures
• General knowledge in mechanical, hydraulic and mechanical drawings
• Respond flexibly to change
• Hold a full clean driving licence
• Relevant certifications or technical diplomas in engineering or related fields are preferred

What We Offer

• A strong salary package, reflecting your skills and experience. With the opportunity for overtime at enhanced pay
• A fully equipped company van for work use.
• Provision of specific tools required for the role.
• Company mobile phone and laptop/computer to support your work in the field and on-site.
• Opportunities for international travel and hands-on technical development.
• A varied and rewarding role in a respected and growing engineering business.
• A supportive team environment with a focus on quality, innovation, and continuous improvement.

Join us to be part of a vibrant team dedicated to excellence in service delivery! We value energetic professionals who are eager to grow their skills while making a tangible difference through innovative engineering solutions.

Pay: £17.00-£21.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

• Company pension
• On-site parking

Work Location: In person