Service Engineer

Oracle Demand & Supply Planning: Service Engineer

We are seeking a skilled professional to manage our Oracle SCP(Supply Chain Planning) that covers Oracle Demand, Supply Planning, Global Order Promising for ATO, MTS & MTO production strategy

Key Responsibilities :

• Support Oracle Demand Planning processes, including CTO forecasting and planning measure management

• Collect data from Fusion and internal system, troubleshooting failures

• Support supply planning processes like MPR and constrained/unconstrained planning

• Utilize expertise in supply planning data models, REST APIs, and BIP reports to drive business outcomes

• Lead E2E Planning Integrated Business Cycles

• Resolve critical planning issues related to plan behavior, data gaps, Supply/demand reconciliation issues etc

• Execute quarterly patching testing and validations

• Receive, analyze, and prioritize support tickets related to Oracle Demand Planning Processes including CTO forecasting and planning measure management

• Perform initial assessment of issues with data collection from Fusion, internal and external systems

• Triage failures and route to appropriate support teams/On-calls

• Document and categorize supply planning process like MRP and constrained/unconstrained planning

• Identify severity and impact of problems related to supply planning data models, REST APIs and BIP reports

• Monitor & Coordinate support for E2E planning integrated Business Cycles

• Manage incident tickets related to support E2E Oracle SCP

• Track and prioritize quarterly patch testing needs

Requirements :

• 5+ experience with Oracle Demand, Supply Planning & Global Order Promising solutions

• Strong understanding of supply chain planning concepts and methodologies

• Proficiency in data collections and integration between systems

• Knowledge of MRP and planning process

• Experience with REST APIs and BIP reporting

• Good Understanding of integrated planning business cycles