Service Engineer

We are principally involved in the distribution of measurement, test & inspection equipment, automated handling equipment, materials and engineering solutions. In line with the business expansion, we are currently seeking a motivated candidate to fill up the vacancy of Service Engineer.

Responsibilities:

• Perform instrument installation, setup and commissioning at customer sites.
• Conduct operational qualification and performance verification.
• Provide after sales technical support to customers including diagnose and repair.
• Provide training and demonstration to customers on the operation and maintenance of the equipment.
• Respond to customer requests and take corrective actions within target timeline.
• Liaise closely with customers, suppliers and teammates.
• Maintain daily communication with customers and ensure resolution and proper follow-ups.
• Prepare service reports, quotations and costing.

Requirements:

• Possess at least Degree in Mechanical / Physics / Electrical and Electronic/ Chemistry/ Chemical Engineering or equivalent.
• Minimum one (1) year experience in service.
• Self-motivated, resourceful, able to adapt to changing circumstances and able to work independently.
• Attention to details, possess problem resolution and creative thinking capabilities.
• Pleasant personality with customer-oriented mindset and good working attitude.
• Possess knowledge in Microsoft Office.
• Possess own transport and willing to travel domestically or overseas.