Service Engineer

Company: Accion Labs

Website: Visit Website

Business Type: Startup

Company Type: Product & Service

Business Model: B2B

Funding Stage: Pre-seed

Industry: Inforamation Technology

Salary Range: ₹ 7-20 Lacs PA

Job Description Greetings.

Accion Labs is a GenAI first Innovation Engineering Services & Solutions company headquartered in Pittsburgh, our core purpose is to impact lives by transforming businesses through innovation. With a presence in 23 global locations, Accion Labs boasts an engineering headcount of more than 5,500+ employees. The company engages with its clients through collaborative, white-box engagement models that include extended teams and turn-key projects. Accion Labs excels in building new products and re-engineering legacy products using state-of-the-art technologies and innovation. Led by an entrepreneurial leadership team that prioritizes execution, outcomes, and continuous learning, Accion Labs has been recognized as one of Pittsburgh’s fastest-growing companies by the Pittsburgh Business Times and as a leader in innovation by Smart Business Magazine.

Tech stack

• AWS (EFS, EC2, SGW, ASG, NLB, and more)
• Terraform & Ansible for infrastructure as code
• Kubernetes (K8s) and Docker
• Grafana & Sentry for observability (metrics, logs, alerts)
• Apache Airflow for data-processing pipelines
• Python as the primary programming and scripting language.

Requirements

• Linux: confident with the command line and system fundamentals
• Computer networking: diagnostic tools such as ping, traceroute, mtr, netstat/ss, dig
• Kubernetes & Docker: ability to explore a cluster, inspect pods/containers
• GitLab / Git: working knowledge of Git workflows and key commands
• Python: ability to read, write, and debug basic scripts
• English: professional working proficiency (spoken and written).

What You’ll Do

• Monitor services and detect, register, and triage incidents
• Resolve or escalate incidents to the appropriate teams
• Fulfil service requests from our clients
• Deploy software changes via GitLab CI/CD pipelines.