Service Engineer

Job Summary

Maintain and service specialized Aviation Physiological Training (APT) equipment while supporting IT infrastructure. Diagnose and resolve hardware/software issues, optimize system stability and cybersecurity, and manage electrical and IT assets deployment. Collaborate with clients and report to management.

Responsibilities

Maintain and service specialized Aviation Physiological Training (APT) equipment to ensure operational readiness.

Provide technical support for overall IT infrastructure and hardware to maintain system functionality.

Diagnose and resolve complex hardware and software issues to minimize downtime.

Evaluate and optimize system stability, cybersecurity, and operational integrity to enhance performance.

Deploy, configure, and decommission electrical and IT assets including PLCs, servo drives, PCs, monitors, and UPS units.

Collaborate closely with clients on-site to understand technical needs and deliver detailed technical reports to the Service Manager.

Preferred competencies and qualifications

Degree or Diploma in Electrical, Electronic, Mechatronics Engineering, or a related field.

2–3 years of hands-on experience in field service, automation, or systems engineering.

Proven analytical and practical troubleshooting skills; able to work independently with minimal oversight.

Strong customer relationship and communication skills.

Willingness to travel frequently internationally across East/Southeast Asia and the Arabian Peninsula.