Service Engineer

JOB DETAILS
Conducting customer need analysis and presenting the customer with possible solutions

Understanding a product s functionality and possible problems and figuring out a way to handle them

Determining the best products to meet the requirements of a customer

Assisting the sales department

Providing technical expertise on products and/or service

Taking part in exhibitions, conventions and other events to help in the sales of products and/or service

Train colleagues and sales personnel on basic technical aspects of a product and/or service

Have in-depth technical knowledge about the products, their working and their pros and cons
FUNCTIONAL AREA
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