Service Engineer

Department: Service Operation
Job Title:
Location:
Service Engineer
Ahemdabad
JOB PURPOSE
We are looking for a proactive, energetic, and results-oriented professional to contribute to the company's success by
effectively planning and executing service tasks, setting service goals, analyzing performance metrics, and forecasting
future service needs.
ROLES AND RESPONSIBILITIES

Perform troubleshooting, maintenance, and repair of electronic machines and hydraulic systems at
customer sites.

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Provide technical support and guidance to customers, ensuring their equipment is operating efficiently.
Regularly communicate with clients to provide status updates and follow-up on service requests.
Travel to customer locations as required to perform maintenance or resolve technical issues.
Maintain accurate service records and report on service activities.
Ensure customer satisfaction through timely and effective service delivery.
QUALIFICATIONS
Experience Requirements:

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Minimum of 3 years of experience in electronics machine repair and hydraulic systems maintenance.
Open to travel to various customer locations for service support.
Strong problem-solving skills and attention to detail.
Education Requirements:

Diploma or degree in Electronics/Mechanical Engineering or a related field.
Required Skills:

Excellent written and verbal communication skills, including proficiency in mail communication for
effective interaction with clients and internal teams.

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Ability to handle follow-ups and maintain professional customer relations.
Open to travel to various customer locations for service support.
Strong problem-solving skills and attention to detail.

Physical Requirements:
Initiative and enthusiasm.
Dynamic and presentable professional required