Service Engineer

Department- Field Engineering Department (FES)

Job description

1. Identify and resolve equipment malfunctions, working with manufacturers or field representatives as necessary to procure replacement parts.

2. Maintain equipment logs that record performance problems, repairs, calibrations, or tests.

3. Inspect components of equipment for accurate assembly and installation or for defects, such as loose connections or frayed wires.

4. Install repaired equipment in various settings.

5. Operate equipment to demonstrate proper use or to analyze malfunctions.

6. Enter information into computer to copy program or to draw, modify, or store schematics, applying knowledge of software package used.

7. Perform scheduled preventive maintenance tasks, such as checking, cleaning, or repairing equipment, to detect and prevent problems.

8. Calibrate testing instruments and installed or repaired equipment to prescribed specifications.

9. Repair or adjust equipment, machines, or defective components, replacing worn parts or seals in watertight electrical equipment.

10. Consult & support team members in trouble shooting of equipment / machines.

11. Support to team member on trouble shooting of equipment/machines

12. Study blueprints, schematics, manuals, or other specifications to determine installation procedures.

13. Coordinate efforts with other peoples involved in installing or maintaining equipment or components.

14. Develop or modify industrial electronic devices, circuits, or equipment, according to available specifications.

15. Determine feasibility of using standardized equipment or develop specifications for equipment required to perform additional functions.

16. Advise reporting authority regarding customer satisfaction, product performance, or suggestions for product improvements.

17. Send defective units to the manufacturer or to a specialized repair facility for repair.

18. Inventory Control and support to filed team for providing materials

19. Co-ordinate with PGVCL authorities on electricity connection/power problems

20. Prepare budget and provide rate to department head

21. Read blueprints, wiring diagrams, schematic drawings, or engineering instructions for assembling electronics units, applying knowledge of electronic theory and components.

22. Test electronics units, using standard test equipment, and analyze results to evaluate performance and determine need for adjustment.

23. Adjust or replace defective or improperly functioning circuitry or electronics components, using hand tools or soldering iron.

24. Assemble, test, or maintain circuitry or electronic components, according to engineering instructions, technical manuals, or knowledge of electronics, using hand or power tools.

25. Perform preventative maintenance or calibration of equipment or systems.

26. Provide customer support and education, working with users to identify needs, determine sources of problems, or to provide information on product use.

27. Write reports or record data on testing techniques, laboratory equipment, or specifications to assist engineers.

28. Procure parts and maintain inventory and related documentation.

29. Research equipment or component needs, sources, competitive prices, delivery times, or ongoing operational costs.

30. Provide user applications or engineering support or recommendations for new or existing equipment with regard to installation, upgrades, or enhancements.

31. Maintain working knowledge of state-of-the-art tools or software by reading or attending conferences, workshops, or other training.

32. Design basic circuitry and draft sketches for clarification of details and design documentation under engineers' direction, using drafting instruments or computer-aided design (CAD) equipment.

33. Build prototypes from rough sketches or plans.

34. Fabricate parts, such as coils, terminal boards, or chassis, using bench lathes, drills, or other machine tools.

35. Any other work assigned from time to time by the company.