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Service Engineer

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Onsite

Service Engineer

URL Aseptic Automation

Service Engineer

8 days ago

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Important information


Contract type:

Permanent

Location:

Ahmedabad, Gujarat, India

Work mode:

Onsite

Published on:

17 October 2026

What they need


Role & responsibilities

  • Demonstration/Installation/Commissioning of Machine and system.

  • Installation, deployment, and testing of our custom developed software & equipment.

  • Training of Application and equipment

  • Provide customers a software technical support to resolve their issues. (Over call/remotely or on site)

  • Research and identify solutions for software and hardware issues and resolve.

  • Client coordination for Troubleshooting of issues related to applications, equipment or database.

  • Properly escalate unresolved issues to appropriate internal teams

  • Ensure all clients issues are logged, Prepare accurate and timely reports for that.

  • Should build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.

Preferred candidate profile

  • Work Experience as Technical Support Engineer,

  • Good verbal & written communication skills

  • Good Problem Solving & Relationship management skills

  • Ability to diagnose and troubleshoot basic technical issues

  • Ready for site visits

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