Service Engineer

installation, commissioning, maintenance, and servicing of critical equipment and associated electrical equipment.

The aim of this role is to provide a professional engineering service on-site with customers to meet the needs of the business and satisfy customer needs.

Duties and Responsibilities

• Using various strategies and tools to provide effective solutions to customers' concerns.

• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.

• Promptly following up on service requests and providing customer feedback.

• Monitoring equipment and machinery performance and developing preventative maintenance measures.

• Conducting quality assurance and safety checks on all equipment.

• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.

• Providing recommendations about new features and product improvements.

• Monitoring inventory and reordering materials when needed.

• Conducting research and attending workshops to remain abreast of industry developments.

• Writing reports and presenting findings to Managers and Supervisors on a regular basis.

Qualifications

• Knowledgeable in any Auxiliary System (CCTV, Access Control, FDAS, Building Management System)

• An associate's degree in engineering or similar.

• A bachelor's degree in engineering is preferred.

• A relevant certificate or license is advantageous.

• A valid driver's license and willingness to travel.

• Excellent active listening and customer service skills.

• The ability to deal with multiple requests without being overwhelmed.

• The ability to remain professional under pressure.

• Superb work ethic and a growth mindset.

Pay: From Php19,000.00 per month

Work Location: In person