Service Engineer

Service Engineer Material Handling Equipment (MHE)

Company: Intra Shiftix Pvt. Ltd.
Industry: Material Handling Equipment (MHE) / Intralogistics
Experience: 2–4 years
Qualification: Diploma / B.E. / B.Tech in Mechanical, Electrical, Automobile or Mechatronics Engineering. ITI candidates with relevant MHE experience may also apply.
Preferred Joining: Immediate joiners

About SHIFTIX

SHIFTIX is a fast-growing industrial solutions company and an authorized dealer of globally leading Material Handling Equipment brands in India. We provide intralogistics solutions to manufacturing plants, warehouses, logistics parks, distribution centres and corporate customers, focusing on productivity, safety and customer satisfaction.

Job Summary

We are looking for a technically skilled Service Engineer – MHE to handle installation, commissioning, preventive maintenance, breakdown servicing, troubleshooting and repairs of electric material handling equipment. The candidate should have hands-on experience with electric forklifts and warehouse equipment and be comfortable providing field service and customer support.

Key Responsibilities

1. Installation & Maintenance

• Install, commission and service electric forklifts and warehouse equipment.
• Perform scheduled preventive maintenance and breakdown servicing.
• Attend customer complaints and resolve equipment issues promptly.
• Conduct equipment inspections to improve reliability and minimize downtime.

2. Troubleshooting & Repairs

• Diagnose electrical, electronic, hydraulic and mechanical faults.
• Troubleshoot AC/DC motors, controllers, batteries, chargers, sensors, wiring harnesses and safety systems.
• Experience with lithium-ion batteries, BMS and CAN communication systems will be an advantage.
• Read and interpret electrical wiring diagrams, hydraulic schematics and technical manuals.
• Perform root cause analysis (RCA) and recommend corrective actions.

3. Customer Support & Documentation

• Provide on-site technical support and ensure customer satisfaction.
• Prepare service reports, maintenance records and breakdown reports.
• Support warranty investigations and coordinate timely closure of service requests.

4. Spare Parts & After-Sales Support

• Identify spare parts using parts catalogues and technical documentation.
• Coordinate with the spare parts team to ensure timely availability.
• Support spare parts sales, AMC renewals and other after-sales service opportunities.

Required Skills

• Hands-on experience in electric forklift and MHE servicing.
• Preventive maintenance and breakdown troubleshooting.
• Electrical, mechanical and hydraulic fault diagnosis.
• Knowledge of motors, controllers, batteries and chargers.
• Customer handling and service reporting.
• Basic MS Excel and ERP/service management software knowledge.

Preferred MHE Brands

HELI, STILL, Toyota, Jungheinrich, Linde, Crown, Yale, Doosan, Hyundai or equivalent material handling equipment brands.

What We Offer

• Opportunity to work with premium global MHE brands, including STILL and HELI.
• Technical training and skill development.
• Career growth in the MHE and intralogistics industry.
• Exposure to advanced electric material handling equipment.

Important: Candidates must have hands-on MHE servicing experience. Candidates with only general electrical maintenance or unrelated heavy equipment experience will not be preferred.

Contact: +91 90044 50518 | [email protected] | www.shiftix.in