Service Engineer (CNC Machine Tools)

Service Engineer (CNC Machine Tools) (Ref: 34831)
Salary: S$3,000 - S$5,500

Our Client is a machine tool manufacturing company. Currently, they are looking for a Service Engineer to join their team. The role of the Service Engineer is to provide assistance for CNC Machine tools and controls on location or by telephone.

Reporting to the Service Manager.

【Responsibilities】

• Install and commission CNC machines and components to ensure operational readiness.
• Diagnose and troubleshoot technical issues on CNC machines to restore functionality promptly, and perform on-site repairs to minimize machine downtime.
• Conduct comprehensive maintenance to uphold reliability and performance.
• Prepare and analyze detailed service reports, and maintain accurate technical documentation to support knowledge sharing.
• Foster strong customer relationships by providing prompt support, managing challenging situations effectively, and soliciting feedback for continuous service improvement.
• Coordinate with spare parts teams to ensure timely logistics, adhere strictly to safety protocols, and contribute to team development through training and collaborative support.

【What you will receive】

• AWS
• Variable Bonus (Based on company and individual performance, on average about 1 month)
• Annual Leave: 15 days, up to a max of 20 days
• Medical Leave: 14 days
• Car Allowance: S$835/Month (if using a personal vehicle)
• Medical benefit: Group GP Insurance (Employee AIA Medical Card, unlimited) for panel clinic visits; non-panel visits are eligible for reimbursement.
• Annual Health Screening
• Flexi Benefits of up to S$750 per year (claimable for staff and immediate family members)
• Overtime allowance
• Comprehensive training will be provided, including training to Japan/German

【Requirements & Preferences】

• Diploma/NITEC in Mechanical, Electronic, or Mechatronics Engineering.
• Minimum 3 years of field service engineer experience, including electrical and mechanical troubleshooting and maintenance of CNC machine tools, as well as the repair of lathes and/or milling machines.
• Experience working in CNC control systems such as Mitsubishi, Fanuc, DMG Mori, Siemens, or Heidenhain control
• Able to read and understand the mechanical drawings, electrical schematics and sequence (PLC) ladder diagrams
• Customer service-focused with a demonstrated ability to build and maintain effective customer relationships.

(Advantageous)

• Possess a valid class driving license is preferred

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We regret that only shortlisted candidates will be notified.

Registration No.: R1442628 (Stanley Neo Khay Liang)
Recruitment Licence: 12C5051