Service Engineer - Customer Enginner/ Sr. Customer Engineer

Service Engineer (Customer Enginner/ Sr. Customer Engineer/ Team Lead- Service and Maintenance)

Your main responsibilities

• Execute call-backs on existing elevator installations, promptly addressing customer concerns to maintain optimal performance and reliability.

• Conduct periodic safety inspections on elevators to ensure compliance with all relevant safety regulations and standards, documenting findings, and recommending corrective actions as necessary.

• Perform intricate repair tasks on elevator systems, including troubleshooting electrical, mechanical, and control systems issues with high technical precision and adherence to industry standards.

• Interact with customers to diagnose issues and provide solutions, maintaining a professional demeanor and fostering a positive customer experience.

• Collaborate with colleagues, managers, and engineers to share insights and coordinate efforts on more complex repair and service tasks, ensuring efficient resolution and continuous improvement.

What you bring

Qualification: Degree / Diploma Engineer (Mechanical / Electrical/ Electronics) or ITI

Professional Experience :

5 to 12 years in the Elevator or manufacturing industry in Service/ Maintenance Department

Skills / Competencies :

1)Technical Expertise in Maintenance and Repair

2)Customer Service Orientation

3)Planning

4)Safety Orientation

Whats in it for you

• Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
• Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
• Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.