Service Engineer (Data Centre)

About the role

To deliver exceptional technical service, maintenance, and support for CRAC (Computer Room Air Conditioning) and WDS (Water Detection System) infrastructure in data center environments. Ensure system reliability, client satisfaction, and strict adherence to safety and procedural standards.

Key responsibilities

• Perform servicing, preventive maintenance and troubleshooting of cooling solutions, CRAC, precision air-conditioning
• Diagnose electrical, mechanical and system faults and recommend corrective solutions
• Carry out equipment start-up/shutdown and respond to emergency service calls
• Provide onsite technical support and training to customers and site engineers
• Prepare service reports and maintain accurate maintenance records
• Coordinate with customers and contractors to ensure work is completed safely and according to site requirements
• Plan daily work schedules and follow up on outstanding service issues
• Ensure all work complies with data centre safety procedures and company standards
• Perform standby duties, overtime, weekends and public holidays when required

About you

• ITE/Diploma in Mechanical or Electrical Engineering, or equivalent
• Minimum 2 years' experience in maintenance or service engineering
• Experience in ACMV, CRAC or similar cooling systems will be an advantage
• Proficient in electrical/mechanical systems troubleshooting
• Good communication and problem-solving skills
• Team player with a positive, motivated, and willing-to-learn attitude
• Comfortable working in data centre environments and responding to emergency call-outs
• Physically fit for hands-on technical work