Service Engineer (Data Centre - HVAC)

• Basic up to $4,500 + Standby Allowance $50 + HP Allowances $80 + Bonus
• AL start from 15 days
• At least 2 years of hands-on experience in preventive maintenance engineering (ACMV/DX systems preferred)

About the role

The Service Engineer performs periodic servicing, maintenance, and troubleshooting of CRAC/WDS systems. The role involves diagnosing hardware/software faults, identifying root causes, and recommending solutions. You will conduct equipment power-up/down procedures and respond promptly to emergency calls.

Key responsibilities

• Perform periodic servicing, maintenance, and troubleshooting of CRAC/WDS systems
• Diagnose hardware/software faults, identify root causes, and recommend solutions
• Conduct equipment power-up/down procedures and respond promptly to e-calls (emergency calls)
• Provide technical support and onsite training on Operation & Maintenance Manuals (OMM)
• Maintain strong client relationships and liaise with customer engineering departments
• Complete detailed service reports after each servicing/e-call
• Submit weekly/monthly reports on work activities, progress, and remedial actions
• Monitor and manage contractor activities to ensure adherence to safety/operational procedures
• Plan, execute, and update daily work schedules
• Strictly follow data center safety rules, regulations, and quality standards

Requirement

• Minimum ITE/Diploma in Mechanical/Electrical Engineering or equivalent
• At least 2 years of hands-on experience in preventive maintenance engineering (ACMV/DX systems preferred)
• Proficient in electrical/mechanical systems troubleshooting
• Practical knowledge of CRAC, WDS (water detection system), or related critical infrastructure
• Excellent problem-solving, analytical, and communication skills (written/verbal)
• Highly organized with ability to prioritize tasks in high-pressure environments
• Team player with a positive, motivated, and willing-to-learn attitude
• Flexibility and willingness to perform standby duties as required by operational needs
• Able to perform manual tasks in data center environments