aamra resources limited

Aamra resources limited is looking for a skilled and responsible Service Engineer (Garments Machineries) to join our team. The selected candidate will be responsible for the installation, commissioning, troubleshooting, demonstration, maintenance support, and technical servicing of garment machinery.
The role will also involve close coordination with the Sales Team and customers to provide effective technical support, product demonstrations, and solutions that ensure customer satisfaction.
Key Responsibilities
<ul>
<li>Install, erect, commission, and provide technical support for garment machinery at customer and factory sites.</li>
<li>Diagnose and troubleshoot machinery-related technical issues and provide appropriate solutions.</li>
<li>Conduct regular customer/factory visits for installation, servicing, troubleshooting, and technical support.</li>
<li>Prepare and submit detailed service reports after customer/factory visits.</li>
<li>Coordinate with the Sales Team regarding technical requirements and proposal preparation.</li>
<li>Respond promptly to customer queries, feedback, and technical requirements.</li>
<li>Develop and maintain strong knowledge of assigned products and machinery.</li>
<li>Visit potential customers and support the Sales Team in developing business opportunities.</li>
<li>Conduct product demonstrations and technical presentations according to customer requirements.</li>
<li>Build and maintain strong relationships with potential and existing customers.</li>
<li>Provide training to customers and end-users on equipment/software operation and maintenance.</li>
<li>Guide customers on best practices for efficient equipment/software usage.</li>
<li>Support customers in resolving technical issues and ensure a high level of customer satisfaction.</li>
</ul>
Educational Requirements
<ul>
<li>Bachelor of Engineering (BEngg) in Electrical &amp; Electronic Engineering (EEE).</li>
</ul>
Experience Requirements
Relevant experience in any of the following industries will be considered:
<ul>
<li>Garments Industry</li>
<li>Textile Industry</li>
<li>Manufacturing</li>
<li>Light Engineering</li>
<li>Heavy Industry</li>
<li>Electronic Equipment</li>
</ul>
Required Skills &amp; Competencies
<ul>
<li>Strong technical troubleshooting and problem-solving skills.</li>
<li>Good understanding of electrical and electronic systems.</li>
<li>Knowledge of garment machinery installation, operation, and maintenance.</li>
<li>Good customer handling and communication skills.</li>
<li>Ability to conduct product demonstrations and technical presentations.</li>
<li>Strong interpersonal and relationship-building skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Willingness to travel to customer/factory sites in Dhaka, Chattogram, and other locations when required.</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>Salary: Negotiable</li>
<li>Other benefits as per company policy.</li>
</ul>
Work Location
Dhaka &amp; Chattogram

Service Engineer (Garments Machineries)

Service Engineer (Garments Machineries)

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