Service Engineer (HVAC/Data Centre)

• Be part of a Fortune 500 global organization

• Opportunity to develop business in the rapidly growing Data Centre Industry.

• Work with leading consultants, contractors and multinational clients.

• Attractive remuneration package with performance-based incentives.

• Career growth within an international engineering organization.

• Kulai / Gelang Patah, Johor area

Responsibilities:

Preventive Maintenance

• Perform preventive maintenance on HVAC and mission-critical cooling equipment in accordance with maintenance schedules and service agreements.
• Plan, coordinate, and monitor maintenance activities to ensure timely completion.
• Conduct site inspections to ensure maintenance quality, safety, and compliance with company standards.
• Identify equipment abnormalities during maintenance and recommend corrective actions to customers.

Troubleshooting & Technical Support

• Attend emergency service calls during the Defects Liability Period (DLP) and maintenance contract period.
• Diagnose equipment faults and perform troubleshooting to restore system operation.
• Prepare service reports, root cause analysis (RCA), and recommend preventive measures.

Repair & Spare Parts Management

• Coordinate and supervise repair works during the DLP and warranty period.
• Manage critical spare parts inventory to ensure availability for emergency repairs.
• Process warranty claims with manufacturers and suppliers where applicable.

Customer Support

• Provide technical advice and support to customers regarding equipment operation and maintenance.
• Work closely with internal teams and customers to ensure timely resolution of service issues.
• Maintain accurate service records and ensure all documentation is completed promptly.

Requirements:

• Diploma or Degree in Mechanical Engineering, Electrical Engineering, HVAC Engineering, or a related discipline.

• Minimum 2–5 years of experience in HVAC, ACMV, after-sales service, field service, or maintenance engineering.

• Hands-on experience in troubleshooting and repairing HVAC or mission-critical cooling equipment.

• Good understanding of preventive maintenance, fault diagnosis, and root cause analysis.

• Prefer candidate with driving license

• Ability to work shifts, during non-standard business hours that may include evening, nighttime, weekends, and/or holidays

*Only shortlisted candidates would be notified**