Service Engineer (ID: 699947)

Brief Summary:
Join a dynamic team as a Service Engineer, where you will have the opportunity to directly impact customer satisfaction through expert technical support and equipment installation.

Responsibilities:

• Conduct on-site installation and commissioning of equipment.
• Provide technical training for operation, setup, and maintenance of equipment.
• Troubleshoot issues related to semiconductor equipment.
• Deliver after-sales technical support and field service.
• Prepare quotations and coordinate sales and service activities.
• Cultivate strong relationships with customers and assess their needs.
• Recommend suitable equipment and effectively respond to customer inquiries.
• Identify and promote potential sales leads for materials opportunities.

Requirements:

• Minimum Diploma in Electronics, Mechanical Engineering, or a related field.
• At least 2 years of relevant experience servicing equipment in the semiconductor industry, particularly for pre-assembly processes.
• Strong analytical, interpersonal, and communication skills to convey complex technical concepts clearly.
• Ability to thrive in a fast-paced, self-directed, entrepreneurial environment.
• Resourceful and capable of working independently with integrity and motivation.
• Willingness to travel locally as needed.