Service Engineer MHD

Job highlights

• . Should have sound technical knowledge of Battery operated Trucks with controllers

• Candidate must have 2 yrs

• of experience in the similar industry . Must be able to interpret customers descriptions of their problems and solve them .

• Require excellent customer service skills to deal with any customer concerns or complaints . Must be comfortable with traveling .

• Should have sound technical knowledge of Battery operated Trucks with controllers.

• Provide on-site installation, validation and commissioning of machinery

• Perform hands-on, on-site troubleshooting, service and repairs

• Provide technical support to external customers at their location

• Provide on-site training to the customers

• Communicate with the customer to ensure satisfaction and implement any necessary corrective actions

• Converting customers from warranty to AMC and retain them
  Selling spares to customers not in contract

• Repair and service jobs for the customers not in contact

• Creating value added solutions for old systems by way revamp and retrofit

• Misc. other duties commensurate with the capabilities of a Service Engineer

• Desired skills

• Candidate must have 2 yrs. of experience in the similar industry

• Must be able to interpret customers descriptions of their problems and solve them

• Requires good diagnostic skills

• Require excellent customer service skills to deal with any customer concerns or complaints

• Must be comfortable with traveling

• Working knowledge of MS Office, Excel