Service Engineer - Oracle Inventory Platform

We are seeking a skilled professional to manage our Supporting Oracle Inventory, Receiving,Receipt Accounting, Inventory Visibility in Oracle.

Key Responsibilities :

• Provide L1 support for organization and Location Configuration

• Mange Oracle Receiving and recipient Accounting issues

• Deliver Month-end/Quarter-End support services

• Triage and prioritize incoming oracle inventory management tickets

• Perform initial assessment of reported system issues

• Route complex problems to appropriate support team and on-calls

• Troubleshoot and resolve Oracle inventory issues or route to appropriate teams

• Document solutions and knowledge base articles

• Monitor tickets queues and ensure SLA compliance

• Support critical period-end processing activities

• Ensure inventory visibility and accuracy within Oracle systems

• Implement best practices for inventory management within Oracle

Requirements :

• 5+ experience of Oracle inventory management modules

• Understanding of receiving and recipient accounting processes

• Experience with organization and location configuration in Oracle

• Familiarity with month-end and quarter-end procedure

• Strong problem analysis and prioritization skills

• Experience with ticketing system and incident management

• Excellent communication and documentation skills

• Ability to work effectively under pressure during critical business periods

Qualifications :

• Experience with Oracle ERP systems

• Background in technical support or service desk environments

• Understanding of inventory management concepts

• Customer service orientation

• Strong analytics and