Service Greeter-Porter

Description of the role:
We are seeking a highly motivated Service Greeter-Porter to join our team at Continental Toyota in Hodgkins, Illinois. As a Service Greeter-Porter, you will be responsible for providing excellent customer service to our clients, assisting them with their needs, and ensuring a smooth and efficient experience at our dealership.

Responsibilities:

• Greet customers in a friendly and professional manner upon arrival

• Escort customers to the appropriate service Advisor

• Maintain cleanliness and orderliness of the service area and customer waiting lounges

• Handle customer inquiries and provide accurate information about our services and offerings

• Assist customers with vehicle drop-offs and pick-ups

• Collaborate with service advisors and technicians to ensure a seamless customer experience

• Help maintain a positive and customer-centric atmosphere at the dealership

• Maintain the parking lot in a neat and organized manner

• Capture pictures of our customers vehicle

• Perform any other duties assigned by management

Requirements:

• Excellent communication and interpersonal skills
• Customer service experience is preferred
• Ability to work in a fast-paced environment
• Strong attention to detail
• Basic computer skills
• Valid driver's license
• Must be able to stand and walk for extended periods of time

Benefits:

• Competitive compensation
• Opportunities for career growth and development
• Fun and friendly work environment
• Employee discounts on vehicle purchases, service, and parts
• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and holiday pay

About the Company:
Continental Toyota is a leading automotive dealership located in Hodgkins, Illinois. We are committed to providing exceptional customer service and offering a wide range of high-quality vehicles. Our team is dedicated to creating a welcoming and professional environment for both our employees and customers. Join us in delivering an outstanding automotive experience to our valued clientele.