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Service Management Lead

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Onsite

Service Management Lead

Tata Consultancy Services

Service Management Lead

Skills

ITILChange Management

2 months ago

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Important information


Contract type:

Permanent

Location:

Hyderabad, Telangana, India

Work mode:

Onsite

Published on:

28 August 2026

What they need


TCS Hiring!!!

Role & responsibilities

  • IT Service Management (ITIL)
  • Incident Management
  • Problem Management
  • Change Management
  • Request Fulfillment
  • Service Governance
  • Team Management
  • Stakeholder Management
  • Customer Engagement
  • Escalation Management
  • Excel Reporting
  • Dashboard Creation

SLA/KPI Tracking

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