Service Manager - BEP

Key Responsibilities:

• Managing service operations and maintenance contracts for generator and fuel systems.
• Leading and supervising service engineers and technicians to ensure safe and effective execution of works.
• Monitoring service quality, contractual compliance, and SLA performance.
• Planning manpower deployment, maintenance schedules, and emergency response activities.
• Managing client relationships and addressing operational issues and customer complaints.
• Preparing quotations, technical proposals, and supporting tender submissions.
• Driving operational efficiency, safety performance, and continuous improvement initiatives.
• Coordinating with internal departments, subcontractors, and suppliers to ensure timely project and service delivery.
• Supporting business development activities and identifying opportunities for service growth.

Qualifications:

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Building Services Engineering, or a related engineering discipline.
• Minimum 8-10 years of relevant experience in service operations, maintenance, or engineering services management.
• Proven experience in managing maintenance contracts, service operations, and field service teams.
• Strong leadership and people management skills with the ability to lead and motivate service engineers and technicians.
• Experience in generator systems, fuel systems, power generation equipment, or E&M service operations is highly preferred.
• Familiar with SLA management, customer service management, and contract administration.
• Experience in preparing quotations, technical proposals, and supporting tender submissions.
• Holder of REW and Construction Safety Green Card is preferred.
• Strong communication, problem-solving, and stakeholder management skills.
• Proficient in Microsoft Office applications.
• Good command of spoken and written English and Chinese, with Cantonese proficiency preferred.

About JEC

Jardine Engineering Corporation (JEC) is a leading provider of engineering services, sourcing & contracting expertise, delivering engineering excellence for over a century.

JEC enables customers to operate their facilities at world-class standards by providing the contracting expertise to design, supply and install building and specialised processes; facility operation and management; asset enhancement and energy management; and the sourcing of electrical and mechanical equipment and architectural fixtures.

About Products

Our Products Division enhances building performance through innovation, offering a comprehensive portfolio of high-quality E&M equipment and building products. Our capabilities include advanced MiMEP technologies, EV charging, automated parking systems, and other smart and sustainable building solutions. To support our clients’ decarbonisation and ESG goals, we provide carbon-neutral Interior MiC (iMiC) systems and intelligent BMU robotic technologies that improve safety, efficiency and sustainability. Backed by trusted global partners, including power technology leader Cummins, we deliver reliable, future-ready solutions that create lasting value and drive better outcomes.