SMS Professional
Service Manager
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Perth WA, Australia
Work mode:
Onsite
Published on:
25 August 2026
What they need
This excellent opportunity which reports into the Regional Operations Manager will see you using your strong leadership experience in high risk equipment/ trades and workshop management. The position will see you not only manage the staff, but you will also be in charge the point of sale ensuring the smooth operation of the branch.
The Role includes but is not limited to:-
- Overseeing & assisting the Field Service Co ordinators
- Allocation of service work orders to workshop Technicians, monitoring the job progress
- Management of stock levels, bin maintenance and stocktake
- Supporting parts ordering, processing & receipt of goods
- Building & maintaining strong relationships internally and externally
- Policies and procedures implementation and monitoring
- Empowering, coaching and development of the Workshop, Leading hands & Field Service Team Leaders
- Monitoring industry trends, sharing insights with the management team
- Providing training, leadership & performance management
- Toolbox talks and safety meetings
- General administration tasks
The right person will:-
- Have previous experience as a Service manager or supervisor - ready for the next step
- Be a strong communicator & have excellent organisationl skills
- Have the ability to manage multiple tasks in a fats paced environment
- Be strong on ERP systems (Baseline experience will be highly regarded)
- Be self motivated and have strong leadership skills - set the tone and lead by example
- Have knowledge of safety in a workshop and compliance requirements
If you're wanting to work for a company leader who values their staff, this could be the role for you. There is no weekend work which is rare!! Only perm residents can apply!
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