Service Manager

Join Australia's oldest member-owned pharmacy network and become the heartbeat of your local store!

Since 1911, National Pharmacies has been putting people first. Now we need a passionate Service/Retail Manager to lead our Williamstown Pharmacy team and bring our purpose – Caring for People, Enabling Health and Inspiring Wellness – to life every single day. Your Mission is to lead a team of dedicated OTC consultants to deliver consistently outstanding service and advice on health and beauty. You'll manage the roster, support and develop your team, and make sure your store is beautifully presented and well-stocked – because when your team thrives, your customers feel it.

What You Bring:

The Experience: Strong face-to-face retail and people management experience

The Track Record: A history of delivering outstanding customer service and advice to a diverse range of customers

The Mindset: An adaptable leader excited about career-long learning in health, wellness and beauty

The Heart: A resilient people leader who cares about your team's growth as much as your own

The Details: This role runs on a rotating roster of approximately 38 hours per week, with shared weekend commitments – so weekend availability is essential.

Why You'll Love It Here:

• Member-owned = your leadership directly benefits real people in your community

• Values-driven culture built on Care, Communication, Collaboration & Celebration

• Financial and wellbeing perks, including discounts across our health, optical and beauty range and support to gain nationally recognised qualifications in Community Pharmacy

• A genuinely inclusive culture where you can bring your authentic self to work

• Real impact – watch your leadership shape your store and your community, every day

Ready to make leadership personal?

Join a team that's been caring for communities for over 110 years. Help us prove that the best-led stores are also the happiest ones.