Autokid Subic Trading Corporation
Service Manager
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Quezon City, Metro Manila, Philippines
Work mode:
Onsite
Published on:
28 August 2026
What they need
About the role
The Service Manager oversees the daily operations of the automotive service department, ensuring efficient workshop operations, high-quality vehicle servicing, excellent customer satisfaction, and achievement of service sales and productivity targets.
Key responsibilities
- Manage daily workshop and service operations
- Supervise Service Advisors, Technicians, and Mechanics
- Ensure timely completion of repair and maintenance jobs
- Monitor service productivity, quality, and customer satisfaction
- Handle customer concerns and resolve service-related issues
- Ensure compliance with company policies, safety standards, and service procedures
- Prepare and monitor service performance reports and KPIs
About you
- Bachelor's degree in Automotive Technology, Mechanical Engineering, Business Administration, or a related field
- At least 3–5 years of experience in automotive service operations, with supervisory or managerial experience preferred
- Strong leadership, customer service, and workshop management skills
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