Service Manager

One of Melbourne’s largest privately owned Dealership Groups is looking for an exceptional Service Manager to join its industry-leading service operation in Ballarat.
If you’re an experienced automotive leader who thrives on delivering outstanding customer service, developing teams and driving performance, this could be your next career move.

WHAT’S IN IT FOR YOU?

• $80,000 base salary + super
• Company vehicle + fuel card or car allowance
• Commissions — $200,000 OTE
• Genuine 5-day working week — NO Saturdays
• Excellent career progression opportunities
• Employee vehicle purchasing discounts
• Ongoing training and professional development
• Supportive, high-performing team environment
• Equal Opportunities Workplace

YOUR RESPONSIBILITIES

As Service Manager, you will be responsible for:

• Leading and managing a team of service technicians, detailers and service advisors
• Delivering an exceptional customer experience
• Managing customer enquiries and resolving concerns promptly and professionally
• Driving service department performance, efficiency and profitability
• Developing and supporting your team to achieve their full potential
• Collaborating with other dealership departments to improve processes and performance
• Maintaining a safe and productive workplace
• Ensuring compliance with all manufacturer brand standards

WHAT WE’RE LOOKING FOR You’ll bring:

• Proven experience in Automotive Service Management
• Strong leadership and communication skills
• Excellent problem-solving and decision-making abilities
• A genuine passion for customer service and team development
• The drive to achieve results and lead from the front

READY FOR YOUR NEXT MOVE? Take your automotive career to new heights and become part of an amazing, high-performing team.
If you’re ready for a rewarding new challenge, apply today!
Submit your application and take the next step in your career.