Service Manager

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Service Manager

Lunenburg, NS

Atlantic Electronics Ltd.

https://www.ael.ca/

Posting Last Updated September 9, 2026

Overview Atlantic Electronics Ltd. has been Keeping You on the Water Since 1973, and we're looking for an

experienced Service Manager to join our Lunenburg team.

This is a hands-on leadership position for someone with strong technical experience who can lead a team,

manage a busy service schedule, coordinate large-scale projects, and work alongside our technicians in the

field.

Duties & Responsibilities

As Service Manager, you'll balance technical field work with the leadership and coordination of our Lunenburg service team. Responsibilities include:

• Working hands-on as a Marine Electronics Service Technician, including installations, troubleshooting, repairs, and service calls
• Leading, supporting, and providing technical guidance to a team of service technicians
• Managing technician schedules and assigning work based on priority, location, and experience
• Coordinating overtime, travel, after-hours calls, and on-call coverage
• Managing multiple active jobs and changing priorities
• Planning and coordinating large-scale marine electronics installations and projects involving technicians, contractors, shipyards, and other trades
• Monitoring project timelines, labour requirements, resources, and job progress
• Communicating directly with customers throughout service work and larger projects
• Coordinating with other Atlantic Electronics locations when additional technicians or resources are required
• Ensuring work is completed efficiently, properly documented, and ready for invoicing

Skills & Qualifications This is not an entry-level management position.

We're looking for someone with proven technical experience and the ability to lead others. Marine electronics experience is strongly preferred, although relevant experience in electronics, electrical, telecommunications, industrial service, or a similar technical field may be considered.

The Successful Candidate Should Have

• Strong hands-on technical and troubleshooting experience
• Previous leadership, supervisory, or team-lead experience
• The ability to lead and support technicians in the field
• Strong scheduling, organization, and workforce coordination skills
• Experience managing larger projects with multiple moving parts
• The ability to manage multiple jobs, deadlines, and changing priorities
• Strong customer service and communication skills
• Confidence making decisions and providing direction
• The ability to work independently and take ownership of jobs and projects from start to finish

The Person We're Looking For We're looking for someone who can lead from the front.

You should be just as comfortable organizing a team and managing a major project as you are grabbing

your tools and heading aboard a vessel to troubleshoot a problem.

You can make decisions, communicate clearly, keep people organized, and step in when your team needs

technical support. You understand the importance of customer service, deadlines, accountability, and

getting vessels back on the water.

Most importantly, you take ownership and see the job through.

Working Conditions

Marine service doesn't always happen between regular business hours.

Customers may require urgent service, vessels have schedules to meet, and projects can change quickly.

Travel, overtime, after-hours work, and flexibility are important parts of this position.

The Service Manager must be comfortable both coordinating and personally participating in:

• Overtime and after-hours service
• Emergency and time-sensitive service calls
• Travel throughout Atlantic Canada
• Overnight and multi-day jobs
• Rotating on-call coverage
• Large installations and projects
• Last-minute changes to technician and project schedules

Compensation To Apply

Send your resume to [email protected] and tell us a little about your technical, leadership, and project

experience.

Additional Details (where available)

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