Service Manager

Roles and Responsibilities :

• Manage a team of field engineers to provide after-sales service support for pharmaceutical equipment, including granulation, tablet compression, and other machinery.
• Conduct site visits to troubleshoot issues with existing installations and implement solutions to minimize downtime.
• Develop and maintain relationships with customers to understand their needs and preferences for servicing schedules.
• Ensure compliance with regulatory requirements related to maintenance, repair, and replacement of pharmaceutical equipment.

Job Requirements :

• 10-11 years of experience in after-sales service management or a similar role in the pharmaceutical industry.
• Strong knowledge of pharma machinery operation and maintenance procedures.
• Proven ability to manage teams effectively and prioritize tasks efficiently under tight deadlines.