Service Manager

About us:

Yip Shing Diesel Engineering Company Limited is the trusted diesel generator set supplier in Hong Kong, serving the global diesel generator industry for over 50 years. With self-owned warehouse, we stock and offer an extensive product range across open and enclosed generator sets. Throughout our half-century’s experience, we assure you our best one-stop services in generator set business. From purchase and rental to repair and maintenance, we are determined to leverage our expertise, providing the best products and solutions for customers in various kinds of market segments.

For further information on Yip Shing Diesel Engineering Company Limited, please visit our website: https://www.ysdiesel.com.hk/

We are looking for a highly motivated and experienced Service Manager to lead our maintenance and field service operations.

Responsibilities:

• Oversee the maintenance and deployment of our rental generator sets, ensuring all equipment is in excellent working condition
• Develop and implement effective maintenance schedules for the generator fleet, including preventive and corrective maintenance programs
• Manage and coordinate all outfield service and maintenance jobs, ensuring timely and efficient resolution of technical issues
• Delegate tasks and supervise a team of service technicians, providing technical guidance, training, and performance evaluations
• Implement and monitor quality control procedures for all maintenance and repair work
• Oversee the maintenance and upkeep of service vehicles, ensuring they are roadworthy and equipped for field operations
• Manage spare parts inventory for generator sets and service vehicles
• Ensure high levels of customer satisfaction through prompt and professional service delivery
• Enforce strict adherence to safety regulations and company policies
• Prepare regular reports on maintenance activities, equipment performance, and team productivity

Requirements:

• Higher Diploma or Degree in Electrical Engineering, Mechanical Engineering, or a related discipline
• Minimum of 5-8 years of experience in a service management or technical management role, preferably within the generator, heavy equipment, or power systems industry
• Proven experience in managing maintenance operations and field service teams
• Strong technical knowledge of diesel generator sets, electrical systems, and mechanical components
• Excellent leadership, communication, and interpersonal skills
• Ability to plan, organize, and delegate work effectively
• Proficiency in English and Cantonese (both written and spoken); Mandarin is a plus
• Valid Hong Kong driving license is preferred
• Valid REW Grade A0 license is preferred
• Proactive, problem-solver with a strong commitment to safety and quality

Benefits:

• A 6-day work week with an alternate Saturday off
• Working hours: 9am to 6pm (Monday to Saturday)
• Year-end double pay
• Medial (outpatient & hospitalization)
• Dental Care
• Monthly Team Lunch & other Recreational Activities
• MPF
• Free Shuttle Bus

Apply:

We offer competitive salary and attractive benefits to the right candidates.  Interested parties, please send resume with expected salary to Human Resources Department, Yip Shing Diesel Engineering Company Limited by clicking "Apply Now".

(Candidate's data collected will be used for recruitment only.  The unsuccessful applications will be destroyed after 3 months.)