Service Manager

We are a leading construction equipment dealership selling Case, Kubota, Mecalac, Avant brand equipment seeking a highly skilled and motivated Service Writer/Advisor to lead our service department.

Responsibilities:

• Oversee daily operations of the service department (answer phones, complete service workorder forms, invoice and collect service work billing, etc).
• Coordinate and schedule equipment repairs and maintenance with end use customers and our in-house sales team.
• Manage a team of factory trained certified technicians.
• Ensure timely and efficient completion of service jobs.
• Maintain high standards of customer satisfaction.
• Collaborate with sales and parts departments for seamless operations.

Requirements:

• Experience in a similar role within the construction equipment dealership industry.
• Strong leadership and communication skills.
• Some knowledge of construction equipment and machinery.
• Excellent organizational and problem-solving abilities.
• Customer-focused approach with a commitment to quality service.
• Proficient with basic computer business software (Excel, Word. etc).

Benefits:

• Competitive salary and performance-based bonuses.
• Health and retirement benefits.
• Supportive and collaborative work environment.

If you have the expertise and passion to drive excellence in construction equipment service, we want to hear from you! Submit your resume to [email protected] to schedule an interview.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Experience:

• construction equipment service manager: 1 year (Preferred)

Work Location: In person