Service Manager

Overview
We are seeking a dedicated and compassionate Service Manager to join our team in a supported living setting. The ideal candidate will possess strong leadership skills and a passion for providing exceptional care to residents, including those with Learning Disabilities.

As the Service Manager, you will play a pivotal role in supporting the overall management of the facility, ensuring that care plans are effectively implemented and that high standards of care are maintained.

Duties

• Assist the Registered Manager in overseeing daily operations and ensuring compliance with regulatory standards.
• You will use your full time hours to be half on shift and half in the office to complete any compliance.
• The shifts will include behaviour management.
• Supervise and support staff members, fostering a positive work environment and promoting teamwork.
• Develop, implement, and review individual care plans for residents, ensuring their needs are met with dignity and respect.
• Provide leadership and guidance to staff, ensuring they deliver high-quality care to all service users.
• Conduct regular assessments of residents' needs and progress, adjusting care plans as necessary.
• Facilitate training and development opportunities for staff to enhance their skills in care.
• Maintain effective communication with service users, families, and external agencies to ensure continuity of care.
• Participate in quality assurance initiatives to improve service delivery within their home.

Qualifications

• Previous experience in a supervisory or managerial role within care or supported living environment is essential.
• Strong understanding of care practices, including autism and individualised care planning.
• Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
• Relevant qualifications in health and social care management would be advantageous.
• Exceptional communication skills, both verbal and written, with the ability to build rapport with residents and their families.
• A commitment to maintaining high standards of care while promoting the well-being of all residents.

Job Types: Full-time, Permanent

Pay: £35,000.00-£40,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Experience:

• supported living: 2 years (required)

Work Location: In person