PT. The Smart Restaurants
Service Manager
19 days ago
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Important information
Contract type:
Freelance / Contract
Salary:
IDR 120,000,000 – IDR 180,000,000 / year
Location:
Bandung, Bandung City, West Java, Indonesia
Work mode:
Onsite
Published on:
5 October 2026
What they need
About the role
A leadership position responsible for managing daily service operations in a restaurant environment, ensuring service standards are maintained, and leading team performance to support operational targets.
Key responsibilities
- Manage daily service operations
- Ensure SOPs and service standards are followed
- Monitor guest satisfaction and service quality
- Conduct team briefings and training
- Maintain restaurant readiness
- Lead team performance
- Support operational targets
- Provide effective solutions to daily operational issues
- Handle guest complaints
About you
- Experience in restaurant service operations
- Strong communication skills
- Customer service skills
- Ability to handle guest complaints and daily operational challenges
- Proactive leadership approach
Please send your updated CV and covering letter.
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