Service Manager

About the Role:

Priority Care Services is looking for an experienced and motivated Service Manager to join our growing organisation.

This is a varied and hands-on management role with responsibility for overseeing residential children's homes as well as supported accommodation for young people.

You will provide strong operational leadership across our services, ensuring that children and young people receive safe, high-quality care and support, while maintaining strong safeguarding, regulatory compliance and professional standards.

The role will involve working with residential children's homes, supporting young people with their care and development, as well as overseeing supported accommodation for young people aged 16–17 and care leavers aged 18–25.

Key Responsibilities:

Provide effective leadership and oversight across residential children's homes and supported accommodation services.

Lead on safeguarding, risk assessments, matching/impact assessments and safety planning.

Oversee referrals, assessments, admissions and placement management.

Quality assure care plans, support plans, pathway plans, risk assessments and progress reports.

Ensure young people receive appropriate care, support and opportunities to develop independence.

Ensure compliance with Ofsted, local authority, statutory and regulatory requirements.

Oversee relevant regulatory notifications, reports and documentation.

Manage and support staff through supervisions, probation, appraisals and performance management.

Support recruitment, induction, training and ongoing staff development.

Support the Rota Manager to ensure services are safely staffed by appropriately trained staff.

Conduct spot checks, monitoring visits and quality assurance checks across homes and services.

Lead or oversee young people's meetings and staff team meetings.

Support the management and review of significant incidents and safeguarding concerns.

Work closely with local authorities, social workers, education providers and other professionals.

Promote positive outcomes, independence, education, employment and training.

About You:

Essential:

Experience within children's social care, particularly residential children's homes and/or supported accommodation.

Strong understanding of safeguarding, risk management and care/support planning.Experience managing, supervising and developing staff.

Good knowledge of Ofsted and relevant statutory and regulatory requirements.Strong leadership, communication and organisational skills.Ability to work flexibly across different services.

Full UK driving licence and access to your own vehicle.

Desirable:

Health & Social Care or Management qualification.

Experience working within Ofsted-registered children's homes.

Experience with inspections, audits and regulatory compliance.

Experience working with young people with complex needs or challenging circumstances.

About Priority Care Services:

Priority Care Services is committed to providing safe, nurturing and high-quality residential care and supported accommodation that enables children and young people to feel safe, develop independence and achieve positive outcomes.

This is an opportunity to take a key leadership role within a growing organisation and contribute to the continued development of our residential children's homes, supported accommodation services and staff teams.

The successful applicant may also be required to undertake duties across Priority Care Services and its sister organisations, including Cherished Beginnings, Young People First and Midland Roots Ltd, where required by the Directors.

Priority Care Services is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to appropriate pre-employment and safeguarding checks.

Apply now to join our team.

Pay: £40,000.00-£50,000.00 per year

Benefits:

• Casual dress
• Company events
• On-site parking

Work Location: In person