Service Manager

Service Team Manager

Company: Unique Investment
Location: BTM Layout 2nd Stage, Bengaluru
Job Type: Full-Time
Working Days: Monday to Saturday
Working Hours: 9:30 AM to 6:00 PM
Salary: ₹18,000 – ₹25,000 per month
Experience: Freshers & Experienced Candidates Can Apply

Job Summary

We are looking for a responsible and confident Service Team Manager to handle client communication, email replies, Handle customer call, service-related activities, and team management. The candidate should be able to manage the team effectively and ensure smooth day-to-day operations.

Key Responsibilities

• Handle client calls and resolve client queries professionally.
• Handle and reply to client emails on time with proper and professional communication.
• Read, understand, and respond to service-related emails and client complaints.
• Manage and coordinate the service team.
• Monitor daily team activities and work progress.
• Follow up with clients and ensure proper service.
• Handle customer complaints and coordinate with the concerned team for resolution.
• Maintain proper communication between clients, employees, and management.
• Ensure that assigned work is completed on time.
• Support and guide team members whenever required.
• Maintain professionalism and be bold and confident in handling work responsibilities.

Required Skills

• Good written and verbal communication skills.
• Good knowledge of email communication and professional email replies.
• Ability to understand client emails and respond appropriately.
• Ability to handle client calls professionally.
• Good team-handling and leadership skills.
• Ability to handle customer complaints and situations calmly.
• Positive attitude and willingness to take responsibility.
• Must be confident and bold in the work.

Languages Required

• English
• Kannada
• Telugu
• Tamil
• Hindi

Who Can Apply?

• Freshers who are confident and willing to learn.
• Candidates with previous experience in customer service, team handling, or service management.
• Candidates who can join immediately are preferred.

Benefits

• Good working environment.
• Opportunity to develop leadership and communication skills.
• Career growth opportunities.
• Stable full-time employment.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• Do u have work exprience , how much years of workexprience do u have . or u r fresher . what all language u can able to speak .

Education:

• Bachelor's (Preferred)

Language:

• English (Required)
• Kannada (Required)
• Telugu (Required)

Location:

• BTM Layout, Bengaluru, Karnataka (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person