Service Manager

Caldwell Outdoor Equipment is a company that is committed to being the premier outdoor power equipment dealership in the region. Since we began in 2008, we've quickly grown to be one of the largest and most reputable outdoor equipment dealers in the Midwest. Check out our Google and Facebook reviews. We’re one of the top Hustler and Spartan mower dealers in the US. With a 2 story, state-of-the-art facility, a full-service mechanic shop and a huge 4000 sq. ft. warehouse, we're a fast-growing and forward-thinking company. Caldwell Equipment is a fast-paced environment and a place where our employees can learn and grow. We also believe in promoting from within! Due to our ever-increasing size, we’re always looking for knowledgeable, driven, and friendly people to join the Caldwell team! If this description fits you, please refer to the positions below and apply at the bottom of this page. Thanks for visiting, and we look forward to you being a part of our team!

All Caldwell Equipment positions have vacation pay and a retirement IRA company match of 3% of your gross pay is available after one year. Healthcare / Medi-share, dental, and life insurance options are also available to full-time employees after 60 days of employment.

A Cover Letter and Resume are required and can be attached at the end of the form. We look forward to hearing from you!

Service Manager

General Requirements:

• Five or more years of engine/equipment diagnosis and repair with a track record of success, preferably in one of the following industries: agricultural equipment, motor vehicle industry, outdoor power equipment, recreational vehicles, construction equipment and machinery, small engine and accessories. Must possess a valid driver’s license.
• Must be willing to work a normal 40 hours per week, and longer hours, as required, to meet customer demands.
• Able to lift and handle heavy loads up to 70 lbs., and work outdoors and indoors in all weather.

Target Responsibilities:

• Monitor service technician’s monthly goals in order to maintain an appropriate level of professional service.
• Coach each service technician to improve his performance and safety, and enhance his technical skills.
• Oversee the appearance and organization of the service department, and the associated outside areas to communicate professionalism of the service technicians and commitment to the excellence of the dealership.
• Interact with customers to ensure a positive experience with the service department and the dealership.

Compensation: hourly wage depending on experience

Employment type: full-time