P
Paradigm Ventures
Service Manager
Skills
Performance Management
8 days ago
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Important information
Contract type:
Permanent
Salary:
₹2,500,000 – ₹4,500,000 / year
Location:
Nagpur, Maharashtra, India
Work mode:
Onsite
Published on:
16 October 2026
What they need
Roles and Responsibilities :
- Manage daily operations of the service department, ensuring efficient delivery of services to customers.
- Oversee a team of technicians and engineers, providing guidance on technical issues and performance management.
- Develop and implement strategies to improve customer satisfaction, retention, and revenue growth through effective communication with clients.
- Collaborate with other departments (sales, marketing) to identify opportunities for upselling/cross-selling services.
Job Requirements :
- 10-22 years' experience in area/regional service management or similar role in industrial equipment/machinery industry.
- Proven track record in managing teams and delivering high-quality services to customers.
- Strong understanding of mechanical engineering principles applied in industrial settings; ability to troubleshoot complex problems.
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