Service Manager

Peake Offroad – Williamson, NY

Build Your Career With Us

At Peake Offroad, we're not just hiring an employee—we're looking for someone who wants to build a career.

As our dealership continues to grow, we need someone who is motivated, eager to learn, and excited to help us build one of the premier service departments in New York. Experience in powersports isn't required. We'll teach you the products, the manufacturers, and the business. What we're looking for is someone with the right attitude, strong work ethic, and a genuine desire to help people.

About Peake Offroad

Peake Offroad is a family-owned dealership representing some of the most respected brands in the industry:

• Kawasaki
• CFMOTO
• Aprilia
• Moto Guzzi
• Vespa
• Piaggio
• EZGO
• Mahindra
• Roxor

From motorcycles and ATVs to side-by-sides, tractors, golf carts, and utility vehicles, no two days are ever the same.

Your Responsibilities

As a Service Advisor, you'll be the bridge between our customers and technicians.

Responsibilities include:

• Greeting customers and providing an exceptional service experience
• Scheduling service appointments
• Opening and closing repair orders
• Keeping customers informed throughout the repair process
• Coordinating with technicians to ensure repairs stay on schedule
• Explaining recommended repairs and completed work
• Managing workflow to help maximize shop efficiency
• Learning manufacturer warranty systems and dealership software
• Building long-term customer relationships through honest communication and outstanding service

We're Looking For Someone Who Is:

• Self-motivated and dependable
• Positive and eager to learn
• Organized and detail-oriented
• Comfortable using computers and technology
• A strong communicator
• Able to multitask in a fast-paced environment
• Passionate about providing excellent customer service

Previous powersports or automotive experience is a plus—but it is NOT required.

What You'll Receive

• Competitive pay based on experience
• Paid training
• Career advancement opportunities
• Employee discounts
• A positive, family-oriented work environment
• The opportunity to work with world-class brands
• A chance to make a real impact in a growing dealership

This Is More Than a Job

This isn't a position where you'll be doing the same thing every day. You'll be challenged, you'll learn, and you'll become an important part of a team that takes pride in doing things the right way.

As Peake Offroad continues to grow, there will be opportunities for advancement into leadership and management for the right person. We believe in promoting from within and investing in people who invest in us.

If you're looking for a career where your hard work is recognized, your ideas matter, and every day brings a new challenge, we'd love to meet you.

Join the Peake Offroad Team.

Apply today by stopping into our dealership in Williamson, NY, sending us a message, or emailing your resume. We look forward to meeting you!

Pay: $45,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person