Service Manager-Electronics

Requirements and Qualifications:

• Graduate Electronics / Electrical
• Experience of minimum 15 years in electronics product testing/trouble shooting/installation.
• Should be technically capable of analysing electronic circuits and assembled PCB working.
• Confident and capable of handling electronic product testing and analyzing tools.
• Willingness to travel.
• Must Have Good communication skills and systematic, organized work approach.

Responsibilities:

• Should be able to lead customer support department.
• Able to do Testing, analysing, troubleshooting product complaints.
• Repairing products received from customer, with detail analysis of observed problem.
• Coordinating with sales for resolving all site issues.
• Visiting sites for installation, if required and/or problem analysis considering site conditions.
• Should able to do Cumulative analysis of trouble shooting done. Preparing CA/PA in coordination with all concerned departments.
• MIS and Documentation.
• Able to Face internal/external audits.

Benefits:

• Provident Fund

Work Location: In person